CORPORATE VIEW ORIENTATION

PRE-SPEECH VOCABULARY EXERCISES

 

Welcome to the Corporate View pre-speech exercises.  A little advanced preparation will make answering Corporate View questions much easier for you. 

 

The terms that appear in bold and italicized print in your textbook are listed in the ShopTalk Vocabulary lists.   You can look up in meaning of these terms on the corporate Intranet.  To find the ShopTalk definitions, click on the Regular Features link and choose ShopTalk. 

 

Because the average speech recognition vocabulary is so large, if you enunciate clearly, you shouldn't need to train too many Corporate View words.  Most of the words you will need to train will appear in Chapters 1 and 2.  Because you will use term like TeleView, SBU, and Intranet, over and over again, it pays to train these words now.

 

In these exercises we have only listed the words that have a higher than average probability of error.  If you are in a hurry, simply read the words from the lists provided here.  However, if you have a little more time, read all of the ShopTalk Terms as explained in the instructions.  This will help you improve your voice profile and increase the probability of accuracy as you dictate Corporate View answers. 

 

If you wish to say and train all the words at once for the entire book, click on the Complete List link (or jump to the bottom of the document) where we have compiled a list of all the words that have a higher than average probability of error.  Fix these and your dictation of Corporate View answers will be a snap!

 

Chapter 1-A View from Ground Zero

Chapter 2-A View of the Mission-Critical Functions

Chapter 3-A View of Corporate Planning and Training

Chapter 4-A View from Human Resources and Management

Chapter 5-A View from Corporate Communications

Chapter 6-A View from Research and Development

Chapter 7-A View from Marketing, Sales, and Customer Support

Chapter 8-A View from Finance and Accounting

Chapter 9-A View from Legal Services

Chapter 10-A View from Information Technology

Chapter 11-A View of Change

Chapter 12-Researching a Specialty

The Complete List of High Probability Error Words

 


Chapter 1-A View from Ground Zero

 

1.   Turn to page 5 of your Corporate View Orientation text.  Read each of the ShopTalk terms into your speech recognition software and train any words that give you trouble.  If a term is a proper noun, such as World Wide Web, or an acronym such as NASDAQ, do not use UPPERCASE or Capital Letters when correcting in your Correction window.  Otherwise, in some speech programs, the word may appear capitalized whenever you say it in the future.

 

 Here is a list of the words that gave us difficulty.  You may have achieved a higher level of accuracy than we did.  If so, congratulations!

 

 

3.  Here are some other important Terms that you will certainly wish to train.  These are unique words that do not appear in a regular speech vocabulary set. 

 

 

 

4.  You may also wish to train Corporate View with capital letters, because you'll be saying it so often.  Make sure you train it as a phrase. 

 

 


Chapter 2-A View of the Mission-Critical Functions

 

1.   Turn to page 47 of your Corporate View Orientation textbook. 

 

2.   Read each of the ShopTalk terms into your speech recognition software.  Train any words that give you trouble.  For example, these phrases gave us some difficulty.  You probably did much better than we did!

 

 

3.  Here are some other important terms you will certainly wish to train with capital letters and as phrases.  You will be using each of these mission-critical function names frequently throughout the text. 

 

 


Chapter 3-A View of Corporate Planning and Training

 

1.   Turn to page 76 of your Corporate View Orientation textbook. 

 

2.   Read each of the ShopTalk terms into your speech recognition software and train any words that give you trouble. 

 

 

3.  An acronyms is an abbreviation or series of capital letters that represents a recognizable organization or thing.  For example, IBM is the acronym for International Business Machines.  Try training these acronyms. 

 

 


Chapter 4-A View from Human Resources and Management

 

1.   Turn to page 109 of your Corporate View Orientation textbook. 

 

2.   Read each of the ShopTalk terms into your speech recognition software and train any words that give you trouble.  Here is a list of terms we needed to train.

 

 

3.  You may need to train these acronyms.

 

 


Chapter 5-A View from Corporate Communications

 

1.   Turn to page 144 of your Corporate View Orientation textbook. 

 

2.   Read each of the ShopTalk terms into your speech recognition software and train any words that give you trouble.  Our list of troubled words included the following:

 

 

3.  You may need to train this acronym.

 

 


Chapter 6-A View from Research and Development

 

1.   Turn to page 173 of your Corporate View Orientation textbook. 

 

2.   Read each of the ShopTalk Terms into your speech recognition software and train any words that give you difficulty.  Company names and federal agencies usually appear correctly as spoken, such as Underwriters Laboratories Inc. or Federal Communications Commission.  However, if they don't appear properly, train them as phrases.  Consumer Reports is a famous magazine that may need to be trained as a phrase with initial capital letters. We trained the following words from the list.

 

 

3.  You may need to train these acronyms as well.

 

 


Chapter 7-A View from Marketing, Sales, and Customer Support

 

1.   Turn to page 206 of your Corporate View Orientation book. 

 

2.   Read the ShopTalk Terms and train any errors in the Correction window.  You should find the terms in this Chapter extremely easy to dictate.  You may be able to say them all without making a mistake! There are a few that gave us trouble

 

 

3.  You may need to train this acronym.

 

 


Chapter 8-A View from Finance and Accounting

 

1.   Turn to page 237 of your Corporate View Orientation book. 

 

2.   Dictating financial terms may take a little more effort.   Read the ShopTalk Terms and train any errors in the Correction window.  The word "capital" may be very tricky for you to say.  In many speech recognition software programs, when you say the word “capital,” it may be interpreted as a command, and will capitalize the next letter of whatever word you say.  However, if you say the word capital in a sentence, usually the correct word will appear.  Here are a few terms that may give you trouble.

 

 

3.  You may need to train these acronyms. 

 

 


Chapter 9-A View from Legal Services

 

1.   Turn to page 264 of your Corporate View Orientation book. 

 

2.   Dictating legal terms can be a bit tricky.  Read the ShopTalk Terms and train any errors in the Correction window.  You may wish to train “Code of Federal Regulations” as a phrase.  Here are the terms that gave us trouble. 

 

 

3.  You may need to train these acronyms. 

 

·        USC

 


Chapter 10-A View from Information Technology

 

1.   Turn to page 295 of your Corporate View Orientation book. 

 

2.   Technical computer terms often need training.  Here are some challenges.  You may simply wish to train only those terms that you think you will use repeatedly and spell the others using your spelling mode.  Read the ShopTalk Terms and train any errors, abbreviations, and acronyms in the Correction window. 

 

 


Chapter 11-A View of Change

 

1.   Turn to page 326 of your Corporate View Orientation book. 

 

2.   This list is an easy one.  Read the ShopTalk Terms and train any errors in the Correction window. 

 

 

3.  You may need to train these acronyms. 

 

 


Chapter 12-Researching a Specialty

 

1.   Turn to page 350 of your Corporate View Orientation book. 

 

2.   This chapter is much easier than last one because there aren't quite so many technical terms.  Here are the words that gave us trouble.  Read the ShopTalk terms and train any errors, acronyms, or other tricky words in the Correction window. 

 


 

The Complete List of High Probability Error Words

 

.com

.doc

.edu

.gif

.gov

.jpg

.mil

.net

.org

.txt

.wpd

AA

acronym

actuary

addressable advertising

adjuster 

AUP

B.A.

B.S.

benchmark

biannual

BLS

bookkeeper

branding

CAD

cashflow

CFR

channel

charters

civil lawsuit

COBRA

Code of Federal Regulators

COMDEX

Computer Aided Design

Consumer Reports

copyright

Corporate Communications

Corporate View

CPA

CPAs

Customer Support

D&B

defaults

demographics

DOC

DOL

Dun & Bradstreet

eminent domain

entrepreneurs and entrepreneur

extranet

FAA

FAQs

FCC

FDA

fieldwork

Finance and Accounting

fiscal year

flowchart

freeware

FTP

Gantt chart

general ledger

groupware

headhunter firm

HP

HTTP

Human Resources

incorporation

Information Technology

Information Technology 

Intranet

IP number

IRS

Legal Services

liabilities

listserves

litigation

localize

M.A.

M.S.

market niche

market-driven

Marketing and Sales

MBA

MBO

MediView

MoneyView

Netiquette

NSF

NSFNET

OOH

outsourcing

patent pending

patents

PDA

peer evaluation

PERT chart

PIM

prototype

PublishView

R&D

reduction-in-force

RetailView

RIF

ROI (pronounced Roy)

SBA

SBU

SEC

servicemark

severance pay

shareware

sole proprietorship

stipend

TeleView

text format

todo list

torts

TravelView

UL

unemployment compensation

URL

USC

USENET

warehousing

webcasting

webmaster

webzine

win-win

workers' compensation

workgroup